How to Shop from USA
with NYBOX
Sign up
Get your NYBox USA Address
Once you sign up, you will get New Jersey and Delaware street addresses with unique suite number.
Shop Online
Shop from US retailers and use your New Jersey or Delaware address to receive your purchases into your NYBox account.
Manage
your packages
Once your items received in your NYBox account, you can Consolidate, Re-pack and/or Ship your packages to your country.
Receive your packages in Your Country
Multiple carrier options with different services and prices to choose
FAQ'S
Most common questions
FAQ'S
How do I use my NYBox U.S. address?
Use your NYBox address as the delivery address when checking out on U.S. websites. Always include your unique suite number so your package can be identified correctly.
Is it free to create a NYBox account?
Yes. Creating a NYBox account is free. You only pay for shipping and any optional services you choose.
Will you accept shipments sent to me by merchants and individuals?
Yes, we will accept shipments to your NYBox address from any shipping company.
How do I estimate international shipping costs?
You can estimate your shipping costs by using our Shipping Rate Calculator before purchasing an item. See shipping rates in our Pricing page.
Does NYBox offer shipment insurance?
We've got you Covered! If your package is lost, stolen, or damaged during the transportation, insurance coverage up to $100 is Free. If the value of the package is higher, you can purchase additional insurance. Shipping insurance can be purchased for $2.99 per $100 of insured merchandise value.
Does NYBox provide shipping tracking information?
Yes! Once your package has been shipped out from our facility, you can track your shipment from your NYBox account or from carrier’s website using the provided tracking number.
What if I do not have a credit card?
If you do not have a credit card, we also accepts PayPal, wire transfers and money orders.
Can I buy items from retailers that are not listed on your shopping page?
Of course, you can buy from any retailers or individuals you wish. We made our shopping page to make it easier for you to shop online. You can shop from eBay or any other internet site as well.
Can I use my NYBox address to purchase goods at eBay in the US?
Yes. All you need to do is, add your NYBox address to your eBay shipping addresses.
Can I use my NYBox address to purchase goods from Amazon in the US?
Yes. All you need to do is, add your NYBox address to your Amazon Shipping address.
What is the Personal Shopper service?
The Personal Shopper service allows you to submit a purchase request when you are unable to complete a purchase directly from a U.S. retailer. Our team reviews the item, confirms availability, and provides pricing for your approval.
Can I edit or cancel a purchase request?
Yes. You can edit or cancel your purchase request at any time before pricing is provided. Once pricing is updated, you will be able to either confirm or cancel the request.
How long does it take to receive pricing?
Pricing is typically provided within 1 business day, depending on item availability and retailer response time.