Terms and Conditions

Click to view the FULL VERSION


The services offered by ViaNY, Inc. d/b/a NYBox ("NYBox") at www.NYBox.com , any sub-domains and Top Level Domains (TLD), are provided to you under the terms and conditions of this Terms of Service ("Terms of Service"), and any operating rules or policies that may be published by at the URL: www.NYBox.com (the "Service"). The Terms of Service comprises the entire agreement between you and NYBox, and supersedes all prior agreements between the parties regarding the subject matter contained herein. BY COMPLETING THE REGISTRATION PROCESS, OR USING www.NYBox.com, YOU AGREE TO BE BOUND BY ALL OF THE TERMS AND CONDITIONS HEREIN.


By completing the registration form, you hereby make, constitute and appoint NYBox, acting through any of its authorized persons your true and lawful agent for the receipt of mail and packages. NYBox may not accept mail from USPS until we receive form 1583, authorizing us to accept mail for your behalf.


You are solely responsible for maintaining the confidentiality of your user name and password. You may change your password or any other account information at any time by login in your account from My Account page


A Standard Membership (Pay-per-use service) can be canceled at any time, effective immediately. A monthly Premium Membership (Subscription service, minimum of 3 months) must be canceled up to 2 days prior to the end of your expiration date, otherwise membership will be automatically renewed after the 3rd month and each month thereafter. A yearly Premium Membership (Subscription service, minimum of 1 year) must be canceled up to 2 days prior to the end of your expiration date, otherwise membership will be automatically renewed after one (1) year and each year thereafter. Premium Membership cancellation must be made via email to support@NYBox.com. You can request a change from Premium Membership to Standard Membership (with NO monthly fee) via email to support@NYBox.com. Change request must be made 2 days prior to the end of your expiration date. NYBox may terminate your service at any time at its own discretion.


Your use of the Service is subject to all applicable local, state, national and international laws and regulations, including but not limited to all U.S. postal regulations, and all regulations set forth by foreign jurisdictions through which you are shipping. You agree not to use the Service for illegal purposes or to ship hazardous or dangerous materials.


NYBox will store packages free of charge for period of [30] days from the date of delivery. After [30] days, NYBox will charge a fee of $0.50 per pound a day for Standard members, and $0.20 per pound a day for Premium Members. NYBox reserves the right to destroy or otherwise dispose of boxes and packages after [65] days in storage, and envelopes after [30] days in storage, without incurring any liability to you or any other party whatsoever.


Our shipping rate posted on our site includes FSC (Fuel Surcharge). There is NO hidden charge in our rates. Volumetric weight may apply on bulky, lightweight packages. Volumetric weight is calculated by multiplying height by width and length in inches and dividing by 139 (Height x Width x Length / 139) to produce a weight in pounds.


All shipped packages that are insured up to $100 FREE. You may request to get additional insurance coverage for your shipment by paying additional insurance coverage fee. In no event shall NYBox's aggregate liability exceed $100 per shipment. Click for more information.


Please wait a moment while the application loads...